We’re Hiring Business Development & Account Manager
This is a new role for us, and it’s the first one we’ve built specifically around growth. Half the job is bringing in new clients. The other half is serving those clients, as well as building relationships with the ones we already have.
You’d be walking into groundwork that’s already done. We’ve spent the last several months building a pipeline and a CRM to track it, so you’ll start with live opportunities with some baseline data behind them.
We’re building this role for the first time, and we want someone excited to develop strong client relationships alongside a team of creative associates.
- Pickerington, Ohio – Hybrid
- $60,000-$80,000
- 4+ years experience
About PPA
PPA is a faith-based agency with a family-first culture and hybrid working environment. With 40+ years in business, we serve national clients in a variety of industries.
Our faith-centered values are at the heart of our employee experience and company culture. This commitment fosters an atmosphere of open communication and trust, cultivating a strong sense of community and belonging within our team. We believe in treating every individual with kindness and understanding. This helps us build great professional relationships and deliver outstanding service to our clients.
Benefits
- Retirement: 401(k) with company match up to 4%
- Health coverage: Medical insurance with 75% company-paid premium for employee-only coverage, plus vision and dental options
- Time off: Paid time off (PTO), paid holidays (including Good Friday and the day after Thanksgiving) and a floating holiday
- Family support: Parental leave and flexible work environment
- Shared success: Annual profit sharing
- Flexible work environment: We’re a small company, and we treat people like adults. If you need to step out for an appointment or handle life during the day, that’s fine — you can make up the time later. We hire self-starters and give them the autonomy to do great work. It’s one of the benefits of working on a tight-knit team.
Compensation
- $56,000-$60,000 base salary + uncapped commission
- OTE $75,500-$80,000 – a roughly 75/25 base/commission split
- Months 1-6: Base salary annualized plus $1,000/month non-recoverable ramp
- Month 7+: Base salary annualized plus commission and bonuses
Responsibilities
New business (about half or slightly more than half of your time)
- Build and work an outbound prospect list developed alongside agency leadership, focused on the industries where our work is strongest: healthcare, manufacturing, hospitality and education.
- Run first conversations and discovery calls to qualify client fit.
- Build quotes and proposals with input from our creative and production teams, then present them.
- Follow up on inbound leads from our website, paid search and referrals (currently our strongest lead source).
- Keep CRM updated.
Account management and growth (about half or slightly less than half of your time)
- Manage a book of existing client relationships as their main point of contact, coordinating with designers, developers and writers.
- Look for work we should be doing for current clients that nobody has proposed yet, and propose it.
- Scope and quote projects using tools we’ve already developed, then monitor them for budget and scope creep.
- Keep projects moving — timelines, approvals, budget conversations, and the occasional difficult phone call.
Someone who thrives in this role
- Likes the hunt and the relationship after it. Both parts of this job matter to you.
- Comfortable explaining the value of the work and how we come alongside clients as a vendor-partner.
- Organized enough to run a CRM properly without being reminded.
- Genuinely curious to learn about our clients’ businesses, pain points and strengths, because that’s where the good ideas come from.
- Steady in a first-of-its-kind role. We’re building the process together, and some of it will change as we learn.
Qualifications
- BA/BS in marketing, communications, business or a related field, or equivalent experience
- At least 4 years in business development, sales or account management, with agency, professional services or B2B experience strongly preferred
- A track record of closing new business you sourced yourself, at deal sizes of $10,000 or more
- Experience managing client relationships through delivery, so you know what you’re promising when you sell it
- Comfortable building a quote or proposal from scratch and defending the pricing
- Working knowledge of a CRM — HubSpot experience is a plus
- Clear, warm and professional communication with clients, vendors and internal teams
- Valid driver’s license and willingness to travel occasionally for client and prospect meetings
Weekly schedule
- Hybrid position for local candidate
- Monday to Friday
- In office: Tuesdays and most Thursdays
- WFH: M, W, F
- No weekends
- Occasional travel for prospect and client meetings
Applicants should submit a portfolio of work along with a resume to kara.bottoms@ppaagency.com.